For many businesses, an in house IT support team just isn’t viable but you still need support when a problem occurs. On site IT support from us can give you support when you need it and maintain a functioning environment.

Why is Support Important?

Productivity is an important part of any business and when your systems go down, your output does too. If you want to keep your business running smoothly without wasting time or money on unreliable engineers then we have the solution.
It’s common to see one member of staff that is more tech savvy than their colleagues, who quickly becomes a crutch for the business. The issue with this system is that this person can simply be reacting to the problem, rather than proactively fixing it and reducing the likelihood of it happening again. If this sounds familiar with you then you need on site support.

Personalised, Customised Service

Our personal approach to on site support means that you’re always talking to someone who knows your business and its infrastructure. We’ll be there in person for you to describe the problem and have a chat about the solution, before getting you back up and running.
Your dedicated engineer can make regular visits to your business for maintenance and is your single point of contact. There’s no need to explain your needs more than once, as they are familiar with what you require. This is especially important in terms of security, as you’ll always know the person that’s coming to your site.

On Site Services

Our services rendered on site include:
• Maintenance and support.
• Incident resolution plans and reports.
• IT upgrades.

A photo by Alejandro Escamilla. unsplash.com/photos/tAKXap853rY

Pricing Options

Straightforward pricing that gets your problem solved.

Our pricing plans are fully flexible to suit the requirements of your business. There are three ways that you can implement our on site support; pay as you go, fully covered or prepaid hours. Our tailored price plans are subject to the needs of your business and levels of support so contact the IT support Glasgow team now.

  • Pay as you go
    £ On Demand
     
    • No Contract
    • Flexibility
  • Pre-paid Hours
    £ Pre-Paid
     
    • Ideal for charities
    • Guaranteed response times

People Love Us

  • Simon's attention to service is excellent. He keeps you in the loop, explaining options  in layman's terms and advising based on what is best for your situation. He's a joy to work with and a credit to his profession. I can thoroughly recommend Laptops Direct Service and I will continue to profess their virtues at every opportunity.

    Craig McFarlane Infinity Potato Designs

Get your problem solved.

We love solving computer problems.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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