As a small business, it may not always be feasible to have IT support on site so we offer a specialised remote service. This is a great service for those who want their tech to work efficiently without breaking the bank. Our IT support Glasgow remote team can ensure that your business technology works as it should.

How Does it Work?

Our bespoke remote support solution is tailored to your business and takes into account many factors. This is a special solution created for your business to reduce the hours wasted with non-functioning tech.
It’s a brilliant timesaving solution that we perform by logging into your workstation remotely. This is perfectly safe and if you don’t want us to have access any longer then the power is in your hands.
Many problems can be solved by remote access, so you can just sit back and watch us work our magic. We’ll gain access, figure out what is causing the issue and come up with a solution – it’s as simple as that. Just alert us to your issue and we’ll take care of the rest.

Why Use Remote Support?

Remote support is ideal for businesses that require convenience, as our solution works around you. Our out of hours resolutions mean that you can give us a call and we’ll work on your problem outside of office hours. Then, when you and your staff return in the morning, the tech will be functioning as it should.
If you don’t want strangers or service people coming in and out of your office on a regular basis then this is also a perfect solution. We understand that logging visitors can mean inconvenience for you or your staff, so by performing our services remotely you don’t need to worry about this. Get in touch with us to learn more.

A photo by Alejandro Escamilla. unsplash.com/photos/tAKXap853rY

People Love Us

  • Simon's attention to service is excellent. He keeps you in the loop, explaining options  in layman's terms and advising based on what is best for your situation. He's a joy to work with and a credit to his profession. I can thoroughly recommend Laptops Direct Service and I will continue to profess their virtues at every opportunity.

    Craig McFarlane Infinity Potato Designs

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