If you’re suffering with malware or viruses on your computer or device, you’ll be getting less than optimal performance. These irritating pieces of software can have big consequences for security too, so they’re not just superficial. We have skilled technicians standing by to help you out with any infected devices.
Spotting the Signs of Viruses and Malware
Some malicious programs will make you aware of their presence very quickly, with popups and strange notifications. Others are slightly more subtle and will work away on your device without your knowledge. These can do anything from logging your keystrokes to mining your information.
These affect the performance of your computer, as they can slow it down quite significantly. If your device suddenly starts to run slowly or you see programs that you do not recognise then this could be malware.
We can remove this from your computer to get it working the way it should once more. Many programs remove the symptoms of the virus and not the cause, so it can come back in future. We eradicate all traces of the malicious software so that there are no traces remaining.
How to Prevent a Malware Infection
Malware can be a tricky thing for the average user to get rid of and prevention is always the best cure, here are some tips that you can use to prevent the risk of malware:
• Don’t open emails from sources you do not recognise, as these can contain viruses.
• Investigate strange invoices that are sent to you, if you don’t recall purchasing anything then this could be an attempt at phishing.
• Only download official software from the source, for example you should download Adobe Acrobat from the Adobe site. If you don’t then someone may have tampered and added to the files within.
After we’ve cleaned up your device, our IT support Glasgow specialists will give you extra information on how to prevent infection in the future.
Pick Up/Drop Off Points
Drop off your Device
It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.
We find a solution.
Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.
Arrange pick-up or delivery.
We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!
Virus & Malware Removal – £40
The price for this service is £40, though if you would like us to pick up and deliver your device there is an additional £10 charge.