Connect with your tech

Tell us about your problems by submitting a repair request.

We find a solution

Our certified engineers get to work on solving your problem.

There can be many reasons for your device to overheat, none of which are good for the overall health of your device. Getting to the bottom of these issues and fixing your overheating laptop is a service that we provide.

How Do I Know if my Laptop is Overheating?

The name overheating is a little bit misleading, as you may not notice a substantial change in the temperature of your device. The reason that your computer may not be warm is that there are safeguards in place that turn the device off at a certain temperature. This is in place to preventing further damage to the device or even causing a fire in your home.
If your fan is making strange noises, running constantly or even if your device is just turning itself off at random then overheating could be the cause. This may seem like something that you think you could live with but it can cause unseen havoc inside your device.

Tips to Prevent Overheating in the Long Term

If you have a newer laptop, or one that isn’t exhibiting these symptoms, then you want to keep this problem from happening. Here are our tips to prevent overheating in future:

• Keep your fan unobstructed, either from hard or soft furnishings. Dust and fluff can build up in the fan and prevent a serious danger, even a fire hazard.
• Don’t mess with settings that you don’t understand and don’t attempt to overclock your device, as this will void your warranty and can cause damage.

Overheating Issues

Pick Up/Drop Off Points


Drop off your Device

It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.


We find a solution.

Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.


Arrange pick-up or delivery.

We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!


Overheating Problems – £40

Fixing your overheating laptop starts at a cost of £40, though if we need to use replacement parts we’ll get in touch with you. We can also perform a pick up and drop off for an additional £10 on the cost of your repair.

People Love Us

Supporting Glasgow Charities

Supporting Glasgow Charities

Storehouse is based in Anniesland and provides essential food and toiletries along with emotional and practical support to those in greater need from our local community.

Storehouse is run in partnership with the community and is supported by local businesses.

To get involved please visit the website.

  • We received excellent advice after a prompt return of our phone call to Laptopdirect: we had a number of faults to our laptop which we could not personally resolve and Simon's ease with our IT problems and his further patient counsel got us and our laptop/printer back on track - thoroughly recommended.

    Bob Brewer
  • I was very happy with the service, it was quick efficient and the options for repair were clear and easily understood.

    Fiona Galloway
  • I have been using Laptops Direct for many years and I respect and trust Simon and his team. I was about to trash my laptop and buy a new one until Simon saved the day. Could not be happier with my upgraded memory and clean up. Many thanks, until next time.

    Liz Martin
  • Laptop problem diagnosed and solutions offered promptly. New laptop set up quickly and efficiently despite me changing requirements. Simon was friendly and helpful throughout. I have already recommended his services to friends.

    David Murray Allan
  • Friendly professional service, picked up and dropped off my computer from home, reasonably priced, I am happy with the repair and computer working perfectly two weeks later. Thank you Simon! Would seek your assistance with any future problems.

    Clare McNuly
  • This is the first time I have used laptops direct I wish I had contacted  them on  the previous occasions   when my laptop needed repaired as their service is outstanding and I would recommend them to anyone.

    Frances Black
  • Fantastic service, great result, intuitive solutions and an affordable and reasonable price.  Would go back every time!

    Michael Macintosh
  • A quick, friendly and professional service which  will definitely be my first choice the next time I need expert help with a computer problem, thanks again.

    Euan Allan
  • I have used Laptops Direct for since 2008 and have always been delighted with the prompt, courteous and inexpensive service. The team are very helpful, beyond the task in hand. The home visit service is great... no problems parking !

    Annette Gillies
  • We used laptops direct service in October 2014. Very happy with the service, would use it again. Very professional and really easy - our technician came round to our house at a time that suited us. Felt much safer than having to send parts off to be fixed elsewhere. Great job!  

    Peter Burgess

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