Connect with your tech

Tell us about your problems by submitting a repair request.

We find a solution

Our certified engineers get to work on solving your problem.

The ability to connect to the internet is something that we often take for granted but this can change quickly. Network issues can arise at any time, even if you haven’t changed anything about your setup. We can help you get back online.
So much of our work and recreation time relies on a connection to the internet these days. If you love to watch Netflix, play games online or even just check Facebook – you’ll need a reliable internet connection.

Our Network Solutions

We’re experts in everything to do with internet connectivity, so there are many problems that we can assist you with. Even if you just need help setting your new laptop, computer or tablet to a Wi-Fi connection, contact us. There’s no job too big or small for us!
If you want to set up a new network in your home we can also assist you with this task. Getting your devices to speak with one another will allow you to exchange files, stream video and generally make things much easier for you.
Even if you have the simple problem of zero connectivity, one of our computer support Glasgow team can remedy this. They’ll work out where your problem is occurring and take steps to get you back online as quickly as possible. There’s no hassle involved for you and you can just get back to browsing the internet.
Instead of spending time resetting your router or battling with your devices, just give the experts a call. We’ll save you time and arrive at an expedient conclusion to get you online in no time.

Networking Issues

Pick Up/Drop Off Points


Drop off your Device

It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.


We find a solution.

Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.


Arrange pick-up or delivery.

We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!


Networking Solutions

The price of our services concerning network issues varies depending on the project, so contact us with details of your requirements. We can perform this service on site for £50 per hour to make things simple for you.

People Love Us

Supporting Glasgow Charities

Supporting Glasgow Charities

Storehouse is based in Anniesland and provides essential food and toiletries along with emotional and practical support to those in greater need from our local community.

Storehouse is run in partnership with the community and is supported by local businesses.

To get involved please visit the website.

  • We received excellent advice after a prompt return of our phone call to Laptopdirect: we had a number of faults to our laptop which we could not personally resolve and Simon's ease with our IT problems and his further patient counsel got us and our laptop/printer back on track - thoroughly recommended.

    Bob Brewer
  • I was very happy with the service, it was quick efficient and the options for repair were clear and easily understood.

    Fiona Galloway
  • I have been using Laptops Direct for many years and I respect and trust Simon and his team. I was about to trash my laptop and buy a new one until Simon saved the day. Could not be happier with my upgraded memory and clean up. Many thanks, until next time.

    Liz Martin
  • Laptop problem diagnosed and solutions offered promptly. New laptop set up quickly and efficiently despite me changing requirements. Simon was friendly and helpful throughout. I have already recommended his services to friends.

    David Murray Allan
  • Friendly professional service, picked up and dropped off my computer from home, reasonably priced, I am happy with the repair and computer working perfectly two weeks later. Thank you Simon! Would seek your assistance with any future problems.

    Clare McNuly
  • This is the first time I have used laptops direct I wish I had contacted  them on  the previous occasions   when my laptop needed repaired as their service is outstanding and I would recommend them to anyone.

    Frances Black
  • Fantastic service, great result, intuitive solutions and an affordable and reasonable price.  Would go back every time!

    Michael Macintosh
  • A quick, friendly and professional service which  will definitely be my first choice the next time I need expert help with a computer problem, thanks again.

    Euan Allan
  • I have used Laptops Direct for since 2008 and have always been delighted with the prompt, courteous and inexpensive service. The team are very helpful, beyond the task in hand. The home visit service is great... no problems parking !

    Annette Gillies
  • We used laptops direct service in October 2014. Very happy with the service, would use it again. Very professional and really easy - our technician came round to our house at a time that suited us. Felt much safer than having to send parts off to be fixed elsewhere. Great job!  

    Peter Burgess

Get your problem solved.

We love solving computer problems.

Contact Us

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