Connect with your tech

Tell us about your problems by submitting a repair request.

We find a solution

Our certified engineers get to work on solving your problem.

Treating yourself to a new device is fun but transferring all of your files from the old to new device can be a pain. If you want to transfer your files and don’t want to spend a long time doing it then contact our computer support Glasgow branch.

Our Data Transfer Solution

When you get in touch with us, we can undertake a data transfer service so that you can keep all of your important files. This is useful if you’re swapping devices, taking backups or placing your data on The Cloud to be accessed from other devices.
We offer full transfers across many types of devices, which can be handy if you’re transferring data from PC to Mac. If you’re getting rid of your old device then our data recycling service may also be of interest to you, as we can erase old data for you once the transfer is complete.

Why use this Service?

If you want to make sure that all of your files are transferred over correctly then this is the service for you. We’ll save you time by performing this service and you can rest assured that your files will be accessible on your new device.

Those who are interested in Cloud storage can also be assured that their data will be accessible online. This means you can access it wherever you need to and keep them secure while you do so. This is also ideal for an online backup, as if anything happens to your device physically, your files are still saved online.
In some cases, data can become corrupted if you do not transfer it correctly or don’t allow the process to finish completely. If you want to avoid this then we recommend calling in the experts to perform this service for you.

Data Transfer

Pick Up/Drop Off Points

1.

Drop off your Device

It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.

2.

We find a solution.

Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.

3.

Arrange pick-up or delivery.

We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!

People Love Us

Supporting Glasgow Charities

Supporting Glasgow Charities

Storehouse is based in Anniesland and provides essential food and toiletries along with emotional and practical support to those in greater need from our local community.

Storehouse is run in partnership with the community and is supported by local businesses.

To get involved please visit the website.

  • We received excellent advice after a prompt return of our phone call to Laptopdirect: we had a number of faults to our laptop which we could not personally resolve and Simon's ease with our IT problems and his further patient counsel got us and our laptop/printer back on track - thoroughly recommended.

    Bob Brewer
  • I was very happy with the service, it was quick efficient and the options for repair were clear and easily understood.

    Fiona Galloway
  • I have been using Laptops Direct for many years and I respect and trust Simon and his team. I was about to trash my laptop and buy a new one until Simon saved the day. Could not be happier with my upgraded memory and clean up. Many thanks, until next time.

    Liz Martin
  • Laptop problem diagnosed and solutions offered promptly. New laptop set up quickly and efficiently despite me changing requirements. Simon was friendly and helpful throughout. I have already recommended his services to friends.

    David Murray Allan
  • Friendly professional service, picked up and dropped off my computer from home, reasonably priced, I am happy with the repair and computer working perfectly two weeks later. Thank you Simon! Would seek your assistance with any future problems.

    Clare McNuly
  • This is the first time I have used laptops direct I wish I had contacted  them on  the previous occasions   when my laptop needed repaired as their service is outstanding and I would recommend them to anyone.

    Frances Black
  • Fantastic service, great result, intuitive solutions and an affordable and reasonable price.  Would go back every time!

    Michael Macintosh
  • A quick, friendly and professional service which  will definitely be my first choice the next time I need expert help with a computer problem, thanks again.

    Euan Allan
  • I have used Laptops Direct for since 2008 and have always been delighted with the prompt, courteous and inexpensive service. The team are very helpful, beyond the task in hand. The home visit service is great... no problems parking !

    Annette Gillies
  • We used laptops direct service in October 2014. Very happy with the service, would use it again. Very professional and really easy - our technician came round to our house at a time that suited us. Felt much safer than having to send parts off to be fixed elsewhere. Great job!  

    Peter Burgess

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