Connect with your tech

Tell us about your problems by submitting a repair request.

We find a solution

Our certified engineers get to work on solving your problem.

Did you know that data can be recoverable after you have deleted it from your computer? Data can be recovered even if you think it’s gone for good! Our computer repair Glasgow team can help you recover files or get rid of them entirely.

Why Do I Need This Service?

You might think that getting rid of your data is the last thing you’d want to do but if you’re passing your device to someone else then this is a service that you need.
Though you may think that you have gotten rid of all your user data but in actual fact it can be recovered. Simple deletion isn’t enough, a full data recycling service is required to really scrub your device of any information. This prevents the data being recovered by another person.

With our data recycling service, the data is deleted to International Secure Deletion standards, which is the standard used by the UK Government and other corporate bodies. This is held to the HMG IS5 standard, which is the equivalent to shredding and sanitising your files.
Think of all the files that you have on your device and just imagine them falling into the wrong hands. Even if you know the person that you are selling a device to, you wouldn’t want them to have access to all of the information on your device.

Certification

When we complete this service, we will give you a certificate with the serial number of your device upon it. This is your proof of deletion and you can rest assured that the service has been performed correctly and fully.
Then, you can sell your device or pass it along to another user without worrying who has access to your data. Get in touch with us for more information on this service.

Data Recycling

Pick Up/Drop Off Points

1.

Drop off your Device

It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.

2.

We find a solution.

Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.

3.

Arrange pick-up or delivery.

We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!

People Love Us

Supporting Glasgow Charities

Supporting Glasgow Charities

Storehouse is based in Anniesland and provides essential food and toiletries along with emotional and practical support to those in greater need from our local community.

Storehouse is run in partnership with the community and is supported by local businesses.

To get involved please visit the website.

  • We received excellent advice after a prompt return of our phone call to Laptopdirect: we had a number of faults to our laptop which we could not personally resolve and Simon's ease with our IT problems and his further patient counsel got us and our laptop/printer back on track - thoroughly recommended.

    Bob Brewer
  • I was very happy with the service, it was quick efficient and the options for repair were clear and easily understood.

    Fiona Galloway
  • I have been using Laptops Direct for many years and I respect and trust Simon and his team. I was about to trash my laptop and buy a new one until Simon saved the day. Could not be happier with my upgraded memory and clean up. Many thanks, until next time.

    Liz Martin
  • Laptop problem diagnosed and solutions offered promptly. New laptop set up quickly and efficiently despite me changing requirements. Simon was friendly and helpful throughout. I have already recommended his services to friends.

    David Murray Allan
  • Friendly professional service, picked up and dropped off my computer from home, reasonably priced, I am happy with the repair and computer working perfectly two weeks later. Thank you Simon! Would seek your assistance with any future problems.

    Clare McNuly
  • This is the first time I have used laptops direct I wish I had contacted  them on  the previous occasions   when my laptop needed repaired as their service is outstanding and I would recommend them to anyone.

    Frances Black
  • Fantastic service, great result, intuitive solutions and an affordable and reasonable price.  Would go back every time!

    Michael Macintosh
  • A quick, friendly and professional service which  will definitely be my first choice the next time I need expert help with a computer problem, thanks again.

    Euan Allan
  • I have used Laptops Direct for since 2008 and have always been delighted with the prompt, courteous and inexpensive service. The team are very helpful, beyond the task in hand. The home visit service is great... no problems parking !

    Annette Gillies
  • We used laptops direct service in October 2014. Very happy with the service, would use it again. Very professional and really easy - our technician came round to our house at a time that suited us. Felt much safer than having to send parts off to be fixed elsewhere. Great job!  

    Peter Burgess

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