Connect with your tech

Tell us about your problems by submitting a repair request.

We find a solution

Our certified engineers get to work on solving your problem.

If you’re having trouble accessing your data then our data recovery services will be of use to you. There are so many causes of a file being inaccessible but our IT support Glasgow team will assist you. In many cases, the data can be recovered and you can get right back to working on your project.

How We Can Help

Data recovery comes in many forms, here are a few common instances that we can help you out with:

• If you can’t gain access to a specific file.
• If your hard drive is not functioning at all, which can be the result of an impact or drop.
• If your backup drive is faulty.
• If you have accidentally deleted an important file or document.

Experiencing these issues can make you panic but there’s no need to worry, just give us a call. We can help you recover the files that you need so that you’re not left without them.
We understand that your data is important, whether it’s a financial report, dissertation or other project, so we take the utmost care recovering them. If you have a data recovery issue listed above then contact us for a consultation.

What you can do

If you’re experiencing this type of problem then switch off your device and get in touch with us as soon as possible. The more work you do and changes you make, the higher the risk is that the information will be lost.
Keeping backups of important documents will also help you out, as the data is stored elsewhere too. We can help you with our data transfer services too, as we can show you how to transfer and update newer versions of these files. Cloud based services are great for this purpose, get in touch and we’ll tell you all about this service.

Data Recovery

Pick Up/Drop Off Points

1.

Drop off your Device

It’s simple, send a repair request via the website, get a ticket number, take your device to a drop off point, receive your confirmation number.

2.

We find a solution.

Once we receive your device our certified engineers get to work on solving your problem. We’ll keep you updated throughout the work so you know exactly what we’re doing.

3.

Arrange pick-up or delivery.

We’ll let you know when your device is ready for collection. You can either pick up from the same location, or for a small charge we can deliver your device it to you!

People Love Us

Supporting Glasgow Charities

Supporting Glasgow Charities

Storehouse is based in Anniesland and provides essential food and toiletries along with emotional and practical support to those in greater need from our local community.

Storehouse is run in partnership with the community and is supported by local businesses.

To get involved please visit the website.

  • We received excellent advice after a prompt return of our phone call to Laptopdirect: we had a number of faults to our laptop which we could not personally resolve and Simon's ease with our IT problems and his further patient counsel got us and our laptop/printer back on track - thoroughly recommended.

    Bob Brewer
  • I was very happy with the service, it was quick efficient and the options for repair were clear and easily understood.

    Fiona Galloway
  • I have been using Laptops Direct for many years and I respect and trust Simon and his team. I was about to trash my laptop and buy a new one until Simon saved the day. Could not be happier with my upgraded memory and clean up. Many thanks, until next time.

    Liz Martin
  • Laptop problem diagnosed and solutions offered promptly. New laptop set up quickly and efficiently despite me changing requirements. Simon was friendly and helpful throughout. I have already recommended his services to friends.

    David Murray Allan
  • Friendly professional service, picked up and dropped off my computer from home, reasonably priced, I am happy with the repair and computer working perfectly two weeks later. Thank you Simon! Would seek your assistance with any future problems.

    Clare McNuly
  • This is the first time I have used laptops direct I wish I had contacted  them on  the previous occasions   when my laptop needed repaired as their service is outstanding and I would recommend them to anyone.

    Frances Black
  • Fantastic service, great result, intuitive solutions and an affordable and reasonable price.  Would go back every time!

    Michael Macintosh
  • A quick, friendly and professional service which  will definitely be my first choice the next time I need expert help with a computer problem, thanks again.

    Euan Allan
  • I have used Laptops Direct for since 2008 and have always been delighted with the prompt, courteous and inexpensive service. The team are very helpful, beyond the task in hand. The home visit service is great... no problems parking !

    Annette Gillies
  • We used laptops direct service in October 2014. Very happy with the service, would use it again. Very professional and really easy - our technician came round to our house at a time that suited us. Felt much safer than having to send parts off to be fixed elsewhere. Great job!  

    Peter Burgess

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